AR Specialist - Garden Grove, CA

AR Specialist

Full time | Garden Grove, CA | POSTED 11/26/18

Job Summary

The AR Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the AR Supervisor.

Receives Direction From:

AR Supervisor

Provides Direction to:

No supervisory responsibilities

Primary Responsibilities

Responsibilities include, but are not limited to, the following:

  • Reviewing assigned open accounts for collection efforts

  • Making outbound collection calls in a professional manner while keeping and improving customer relations

  • Resolves client-billing problems and resolve accounts receivable delinquency, applying good customer service in a timely manner

  • Collect customer payments in accordance with payment due dates

  • Identify issues attributing to account delinquency and discuss them with management

  • Review and monitor assigned accounts and all applicable collection reports

  • Provide timely follow-up on payment arrangements

  • Mail/Email correspondence to customers to encourage payment of delinquent accounts

  • Email documents to accounts and follow up

  • Provide backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties 

  • Maintain customer files and all supporting documentation 

  • Assist with various month end reconciliations 

  • Assist with various month end journal entries 

  • Other duties as assigned 


  • The ideal candidate for this position will have a minimum of 3 years of corporate collections experience including interaction with a large customer base

  • Strong communication, problem solving, and analytical skills required 

  • Ability to work independently and to adapt to a fast-changing environment

  • Proficiency in Microsoft Office including Excel, Word and Office

  • Must have attention to detail with an eye for accuracy

  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency  

  • Excellent organizational, interpersonal skills and the ability to team with internal/external customers 

  • Expertise in accounts receivable, billing and collections   


  • 3+ years of Accounts Receivable/Business to Business Collections (Required)  

  • High school Diploma

Physical Standards:

  • This position requires frequently sitting, standing, reaching, walking, and operating a computer workstation

  • Must have finger dexterity, ability to use keyboard/ten key

  • Able to participate in the environments standing, moving onsite at events and trade shows

  • This position may rarely require kneeling, bending, squatting

  • Reach, stoop and lift office files, records or reports, typically weighing 20 pounds or less

  • Reasonable accommodations will be considered which would allow the employee to perform the essential functions of this job

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