arizona

District Manager - Scottsdale, AZ

Summary:

The District Manager is responsible for building & leading the store and sales teams for Medmen.
The successful candidate will be expected to execute the Medmen’s Core objectives across all retail stores. This position will partner closely with Retail Operations, Hospitality, Visual Presentation, HR and Loss Prevention to ensure both headquarters retail and independent market objectives of the company business plans are achieved.
This position will play a critical role to ensure we have a pipeline of future sale leaders in hiring, training, developing and promoting field sales from entry-level roles up into management roles within the organization.
 

Core Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Achieve retail store sales and KPI’s targets.

  • Recruits, engages and retains best in class talent.

  • Coaches, mentors and leads in all aspects of producing a world class “Showtime” customer experience including Hospitality and Loyalty Programs, Visual Presentation, Product Knowledge and go-to-market strategies.

  • Execute all Retail Calendar strategies and initiatives.

  • Create the ideal Showtime experience for customers by scheduling the right people, in the right place, at the right time to drive top line sales and leverage payroll costs.

  • Work with Operations, Loss Prevention and Compliance teams to strive for operational excellence and exhibit strong shrink controls.

  • Works with Hospitality and HR on succession planning to build bench strength.

  • Analyze all budget spend by store to understand ROI.

  • The District Manager has full P&L responsibility for their area.

Qualifications:

Required:

  • BA/BS – Business or Communications (preferable)or minimum of 5 years of applicable or commensurate experience in a similar level role

  • Experience with a proven track record in leading large retail and independent selling organizations

  • Exceptional knowledge and experience of market and industry trends, competitors, and leading customer strategies

  • Resource Development – driving sales and profitability

  • Excellent mentoring, training, and development skills

  • Superior business acumen, planning, and target goal setting

Preferred:

  • Computer skills with good Excel capabilities

Competencies:

  • Business Acumen

  • Communication Proficiency

  • Ethical Conduct

  • Leadership

  • Relationship Management

  • Performance Management

  • Personal Effectiveness/Credibility

  • Consulting Skills

  • HR Expertise

  • Global & Cultural Awareness

Supervisory Responsibility:

This person is directly responsible for managing the Store Management and Associates.


Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.


Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear.  This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.


Position Type and Expected Hours of Work:

This is a full-time position. This position regularly requires long hours and frequent weekend work.


Travel:

This position requires up to 50% travel.  Frequent travel outside of the local area and overnight.  Some international travel may be required.


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization/Security Clearance: 


This position does not approve visa requirements, H1-B sponsorship, special clearances, etc. 

Co-Manager of Operations - Scottsdale, AZ

Summary


The Co-Manager of Operations is responsible for managing and holding the operations team accountable for policy and procedure, compliance, ingestion and all other operational objectives of MedMen store operations. This position leads a team that implements and continuously improves all accuracy, training and execution of operational initiatives. 

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Oversee and execute all initiatives as outlined on the master calendar.

  • Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team. 

  • Work with cross-divisional teams to build consensus on strategic objectives, goals and operational plan. 

  • Ensure store is audit compliant and achieves acceptable scores.

  • Ensure operations team achieves store’s shrink goal.

  • Establish and implement operational policies, standards and procedures for retail staff.

  • Ensures compliance with all safety and security policies and procedures within retail stores.

  • Communicates, works closely and successfully collaborates with other Co-Managers to achieve the organization’s goals.

  • Partner with the Human Resources team in the following HR functions:

    • Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.

    • Train managers and employees in expected operational standards using appropriate tools such as SOP’s, compliance audits, MMM and policy and procedures.

    • Set up training calendar and ensure associate onboarding and new hire training is complete.

    • Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.

    • Write and deliver on team members’ performance in partnership with GM to determine succession plans and build bench strength.

    • Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.

  • Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the store.


Competencies

  • Business Acumen

  • Communication Proficiency

  • Excellent Time Management

  • Detail-Oriented

  • Urgent

  • Ethical Conduct

  • Leadership

  • Relationship Management

  • Performance Management


Work Environment

This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear.  This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds. 


Position Type and Expected Hours of Work

This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.


Required Education and Experience

  • High school diploma or GED diploma and three to five years of related experience in supervising training, quality and customer service in retail.

  • Microsoft Office skills in Word, Excel and Outlook.

  • MUST BE 21 YEARS OF AGE


Preferred Education and Experience

  • Associate degree.

  • Sales experience.

  • Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.

  • Dispensary-related experience a plus.

  • Provide exemplary customer service, and represent the business with pride.


Work Authorization/Security Clearance

This position does not approve visa requirements, H1-B sponsorship, special clearances, etc. 

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